Which questions matter most before booking Sofwave?
Copy the questions that apply to you into a single message, so every clinic answers the same list.
About the doctor
Who will examine me, and is that doctor a dermatology specialist?
- Why it matters.
- The examination decides whether Sofwave fits your concern at all.
- What a good answer includes.
- A named role, the specialist qualification, and a clear time in the visit for the examination.
- Treat with caution.
- “Our coordinator will decide with you” or no mention of a doctor.
Who will hold the handpiece during the treatment?
- Why it matters.
- Settings and passes are chosen in the room, area by area.
- What a good answer includes.
- A plain answer about who treats and how the doctor supervises.
- Treat with caution.
- Evasion, or “it depends on the day”.
About the device and applicator
Is your device the Sofwave System listed under MFDS import approval 수허 21-183 호, and may I see its label?
- Why it matters.
- The public record names one product and one approval number.
- What a good answer includes.
- Yes, with a photo of the label showing the importer, approval number and model name.
- Treat with caution.
- A different device name, or “same technology as Sofwave”.
Which applicator will you use on each of my areas?
- Why it matters.
- Applicators differ in size and energy, and the choice shapes the plan and the price.
- What a good answer includes.
- Applicator names matched to areas, with a reason for each.
- Treat with caution.
- No applicator name, or no reason it suits the areas planned.
About the plan and the result
Based on my photos, what result is realistic, and when will we judge it?
- Why it matters.
- Response varies by area; in one study of Asian patients, neck laxity improved far more often than eyebrow position.
- What a good answer includes.
- A specific, modest expectation and a review at around three months.
- Treat with caution.
- Promises of a facelift-like result or a fixed percentage.
One session or two? And what if I see little change?
- Why it matters.
- A second session adds another session fee and, from abroad, another trip.
- What a good answer includes.
- A stated plan, the reason for it, and what happens at the review.
- Treat with caution.
- A multi-session package offered before the examination.
How will you manage discomfort?
- Why it matters.
- Studies report moderate pain on average, and it varies by area.
- What a good answer includes.
- Numbing cream, time for it to work, and an agreed signal to pause.
- Treat with caution.
- “It does not hurt at all.”
About price and follow-up
Can you send a written quote with areas, amount of treatment and what is included?
- Why it matters.
- Totals alone cannot be compared between clinics.
- What a good answer includes.
- An itemised quote with a validity date and deposit terms.
- Treat with caution.
- A total in a chat message and a request to transfer a deposit.
Who will answer me after I fly home, and how?
- Why it matters.
- The result is judged at about three months, usually from abroad.
- What a good answer includes.
- A named contact, a channel such as email or a messenger app, and a review plan.
- Treat with caution.
- “Come back to the clinic if anything happens.”
Will I receive a copy of my treatment record?
- Why it matters.
- Future doctors need to know what was done, and when.
- What a good answer includes.
- Yes, with device, applicator, areas and amount of treatment.
- Treat with caution.
- Reluctance to put anything in writing.
How should you send the questions?
- Attach clear photos: front, both three-quarter views and both profiles, in daylight.
- Say what bothers you most, in one sentence, and which areas.
- List medicines, allergies and recent face or neck treatments with dates.
- Give your arrival and departure dates.
- Ask for answers in writing so you can compare them side by side.
How do you check the answers you receive?
Two answers can be checked against public sources. The device details can be compared with the MFDS medical device database (record checked 18 October 2026), and the specialist claim with the clinic’s name format and the doctor’s certificate, as described in choosing a clinic. The expectation answer can be compared with the study results in results and aftercare. In the study of 42 Asian patients, 83.3% improved in under-chin and neck laxity at three months but 28.6% in eyebrow position[1], so a careful answer will differ by area.
Is it rude to ask a Seoul clinic to show the device label?
No. It is a short, factual request, and Korean law requires the label details you are asking about to be on the device. A photo sent before your visit is a reasonable way to ask.
What if a clinic will not answer in writing?
Ask once more, more briefly. If the answers still only come by phone or in person, weigh that against clinics that put their plan and price in writing.